Position title
Management Information Systems Manager - Eternal Hotels™

Eternal Hotels™ is a national hospitality company primarily engaged in the management and ownership of upscale, midscale and economy full service and select service hotels & restaurants.

Our portfolio is growing and the brand family includes franchised properties from Red Lion Hotels, Best Western Hotels, Intercontinental Hotels Group, Choice Hotels, select unbranded properties, and convenience stores.


Eternal Hotels™ is looking for a Management Information Systems (MIS) Manager to join our team! The MIS Manager will work out of the corporate office located in Pasco WA, and will support the IT needs for Eternal Hotels, multiple hotel properties, and convenience stores in the region.

  • Supervising daily operations of network and server infrastructure.
  • Supporting department end-users in their IT needs.
  • Manage server and work station software/hardware updates.
  • Provide Audio/Visual (AV) setup as needed for Groups & Conferences.
  • Identify and purchase Audio/Visual hardware to support Groups & Conferences.
  • Maintain surveillance network and cameras.
  • Aligning IT infrastructure with current and future business requirements and goals.
  • Evaluate risk and develop network recovery and backup processes.
  • Assessing and purchasing new and replacement hardware/software.
  • Assuring that MIS activities are within the limits of applicable laws, codes and regulations.
  • Testing, troubleshooting and adjusting information systems to operate effectively.
  • Implementing security of the network, data and its storage and communication systems.
  • 5+ years of prior MIS experience (Required)
  • Experience in setting up Audio / Visual equipment required.
  • Experience and/or familiar working with the following:
    • Audio / Visual Equipment
    • VPN
    • Network Administration
    • System Administration
    • DNS
    • Windows Server
    • DHCP
    • Security Camera Administration
    • LAN
    • WAN
    • TCP/IP
    • VoIP
    • SQL
    • End user support
    • Working with Fiber
    • Disaster Recovery
    • IT Troubleshooting
    • Active Directory
    • Installing & setting up Work Station environment
  • High School Diploma  / GED required.
  • Bachelors Degree in a MIS or IT field of study OR Certificate from a Technical Institute or combination of higher education and experience required.
Job Benefits
  • 401K
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off (Vacation & Sick)
Base Salary
$50000-$65000 Per year

Additional Information
All your information will be kept confidential according to EEO guidelines.

An Equal Opportunity Employer
Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodations to the application and/or interview process should notify a representative of the Human Resources Department.

Employment Type
Duration of employment
Year Round
Job Location
2525 N 20th Ave, Pasco, WA, 99301, USA
Working Hours
Monday-Friday 8am-5pm. Ability to work weekdays/weekends and hours as required to support IT / MIS / AV needs of the businesses.
Date posted
March 22, 2023
Valid through
April 7, 2023
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Dear Candidate,

Human Resources at Eternal Hotels would like to personally thank you for applying for the position.

We screen all our applicants and will select candidates whose qualifications meet our requirements for this position. We do ask that you please be patient with us as we carefully review all resumes and reach out to candidates.

If you are selected to continue in the recruitment process, we will contact you to schedule an interview. If your qualifications do not meet the needs of the position, we will update you and keep your resume on file for future opportunities that match your skills and qualification.

We wish you every success!

Thank you,

Eternal Hotels™
Human Resources