Eternal Hotels is a national hospitality company primarily engaged in the management and ownership of upscale, midscale and economy hotels & restaurants.
Our brands include the Red Lion Hotel Pasco WA, Best Western Pendleton OR, Holiday Inn Express Pendleton OR, Best Western Plus Dayton WA, Comfort Inn & Suites Walla Walla WA, Sleep Inn Pasco WA, Rodeway Inn Boardman OR, and Vintners Lodge Prosser WA. Eternal Hotels operates a group of RV Parks & Resorts including the RV Park at Vintners Lodge in Prosser, WA and the Driftwood RV Resort in Boardman, OR. The company also owns and operates gas stations, entertainment, and restaurant venues throughout Washington and Oregon. For more information, please visit the company’s website at https://eternalhotelsllc.com.
Summary/Objective
Banquet staff get to work long before the guests arrive. They set up tables and chairs, and lay out the tablecloths and place settings. They may set up a beverage station or buffet. Once the guests arrive, the banquet staff serves plates of food to guests, then they remove the plates, as the courses are finished. They refill water glasses, and replenish the utensils and napkins, as necessary. After the guests leave, the banquet staff collects used linens, glasses, dishes and cutlery.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Performs all tasks associated with setting up, serving, and breaking down of function rooms where banquet food service activities are performed.
- Responsible for the prompt, courteous, smooth and efficient service of food and beverage to guests during banquet and out door functions.
- Maintain the cleanliness of banquet areas.
- Display knowledge of basic banquet set-ups, policies and procedures.
- Ability to deal courteously and tactfully with the public.
- Demonstrated ability to multi-task and prioritize well to meet deadlines.
Competencies
- Customer/Client Focus
- Communication Proficiency
- Thoroughness
- Time Management.
Work Environment
Banquet staff work in the restaurants, meeting centers and conference and convention centers where food and beverages are served within the hotel. Banquet staff must maintain high standards of safety and cleanliness. They need to follow guidelines on grooming and appearance. Depending on the event, banquet staff may work evenings, holidays or weekends.
Physical Demands
The job is physically demanding, requiring frequent standing and walking. It is sometimes necessary to climb stairs. Banquet staff are typically expected to lift and carry up to 25 pounds, and may occasionally have to lift and carry up to 50 pounds. Stooping and kneeling are required, as part of banquet service.
Required Education and Experience
1. Food Handlers Card
2. M.A.S.T.
Preferred Education and Experience
1. GED or high school diploma
2. 1 year experience working in food service
Additional Information
All your information will be kept confidential according to EEO guidelines.
An Equal Opportunity Employer
Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodations to the application and/or interview process should notify a representative of the Human Resources Department at (509) 547-0701 or via email at hrredlion@eternalhotelsllc.com.
